OLA Super Conference Policies
Information & Fees
Membership must be current at the time of registration to register at member rates. To renew membership, or become a new member please create or visit your account.
Conference fees are subject to 13% HST (First Nations excluded). The Association reserves the right not to process a registration until payment is received by cheque or credit card (American Express is not accepted). Post-dated cheques are not accepted. NSF bank charges are billed to the delegate or institution.
The Members-Only Early Bird Discount deadline is 5pm ET on the first Friday in December. After this date, an additional fees will apply. Online Registration will be closed one week before the conference begins. Registration will open onsite at the Metro Toronto Convention Centre on the Wednesday of the conference.
REGISTRATION CHANGES: To make changes up until the Friday before the conference begins, email superconference@accessola.com. Changes that result in refunds are subject to the Refund Policy.
CANCELLATIONS AND REFUNDS: Since OLA must make financial commitments by January 2, no refunds are possible after this date.
Cancellation and/or refund requests prior to January 2 must be emailed to superconference@accessola.com
Cancelled registrations will be reimbursed at 80% until until January 2 and will not be reimbursed at all after that date.
Virtual Ticket registrations cannot be cancelled, but can be transferred to someone else. All requests should be emailed to superconference@accessola.com
Changes in the program are not acceptable grounds for requesting a refund.
CONFIRMATIONS AND BADGES: Confirmation is provided by email at the time of registering online. Badges will be printed onsite at the registration desk.