Deborah Hicks is an Assistant Professor at the School of Information at San Jose State University. She earned her PhD at the University of Alberta, her MLIS at Dalhousie University, and her MA at York University. The core concept that informs her research agenda is identity. Studies examining identity ultimately focus on two questions: “who am I?” and “how should I act?” Through her research, she explores how these core questions are answered at the micro level of the individual to the mezzo level of organizations to the marco level of society.