Spending over 25 years in leadership roles at UTML (one of the busiest libraries at UofT), Shelley served as Coordinator of Collection Management and Associate Librarian, Collections and Scholarship before becoming Chief Librarian. As Chief Librarian, Shelley leads an exceptional team of librarians and staff in the provision of library services and programming which support the academic mission of the campus and the university. Shelley hopes that her leadership style is reflected in the motto she has hanging on her office wall. “Be kind whenever possible. It is always possible.”
Shelley Hawrychuk
Chief Librarian, U Toronto
Sessions with Shelley Hawrychuk
“You’ve Got to Be Kind”: Leading with Empathy
Library leaders have many approaches to staff management. With representatives from many library settings, this panel discussion will include leaders who are known to use empathy and kindness to connect with staff and motivate them to offer great service to customers. If you attended this session, please complete a brief session evaluation here