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Mandy is the Manager of Customer Experience with Innisfil ideaLAB & Library, where she gets to be part of a team with a remarkable ability to jump in feet-first to whatever comes at them. In 2018, Mandy led a staff volunteer project to plant a pollinator garden at the Library, which turned out to be the start of a monarch butterfly rearing program, and a new focus on conservation and gardens as experiential spaces.